The most common mistake is deleting the app and assuming the subscription ends with it. It doesn’t. Where you cancel depends on where you paid.
1. Find out how you paid
- Through the App Store (iPhone/iPad): the subscription is managed by Apple.
- Through Google Play (Android): it is managed by Google.
- On the website with a card or PayPal: it is managed by the platform itself.
Your receipt email usually tells you which one applies.
2. Cancel in the right place
iPhone or iPad: open Settings, tap your name, then Subscriptions. Choose the app and tap Cancel Subscription.
Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions. Choose the app and tap Cancel subscription.
Website: log in on the platform’s website, open Account or Settings, and look for Membership, Billing or Subscription. Some sites hide the option under Help. If you paid by PayPal, you can also stop the automatic payment from your PayPal account under Automatic payments.
3. Check the renewal date
Cancelling usually stops the next renewal. Most platforms let you keep premium features until the end of the period you’ve paid for. Cancel at least 24 hours before the renewal date: some subscriptions renew a day early.
4. Delete your account (separately)
Cancelling payment doesn’t delete your profile. To remove your data:
- Log in and open Settings → Account → Delete account (sometimes called Close account).
- Some platforms first offer to “hide” or “pause” your profile, which is not the same as deleting it.
- If you live in a region with data-protection rights (such as the EU or UK GDPR), you can ask the platform to erase your personal data.
Some discreet dating sites have charged for full deletion in the past. Check the policy in the platform’s profile on our site before you join.
5. Keep proof
Take a screenshot of the cancellation confirmation and keep the email. If you are charged again, contact the platform’s support first, then your bank or card issuer.
Compare cancellation policies side by side in our casual dating apps comparison.